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"We really enjoyed our stay. Property was super clean, pool and Turkish hamam was amazing. Located next to the gondola and a few local restaurants. The staff were very nice. The reason I took off one star is as follows: 1) when checking in, they did not have our reservation. Something with their system not being connected with Expedia. As a result we had to negotiate our room which they did honor the Expedia rate. But charged us extra for a cot. Also there is a tourism tax of 123000 UZK per night. 2) Housekeeping did not clean our room one night. A second day, we had to follow-up three times with front desk to clean our room which they eventually did. 3) Language barrier is an issue. Limited number of folks spoke English so things got misinterpreted. Overall the stay was pleasant. I would come back again."

"Bad"

"Отличный отель, дружелюбный персонал, номера чистые, завтрак вкусный и очень разнообразный. Близко к аэропорту. Рекомендую!!"

"This has to be one of the best hotels I’ve ever stayed at. Shout out to Shakhram at reception for the excellent service. The room was very spacious, the breakfast options were plentiful and always fresh, and I enjoyed the peace and quiet of the Silk Road tourism complex. I stayed in the off season so it can be a little more barren, but it’s 100% worth the few extra dollars you might spend getting into the city center (I never had any problems with Yandex). The room shower had amazing water pressure, and they always were quick to replenish my minibar with tea and fresh spring water. I will be back! :)"

"Modern clean hotel, very close to shopping village, breakfast good could have larger options. "